This Privacy Notice explains how LoftOfSpace, Inc., and each of its subsidiaries (details of which are available by clicking here), (together “LoftOfSpace” or “we”) collects, uses, protects and shares personal information. As used in this Privacy Notice, “you” refers to a user of LoftOfSpace's products or services. Where you use our services, or your personal data is processed in connection with such services, and we control the purpose for which such personal data is processed, LoftOfSpace will be the data controller of such information. From time to time, there may be more than one data controller of your information within our group where you have engaged different parts of our broader organisation to provide different or jointly delivered services.
This Privacy Notice applies:
“Personal data” is any information that can be used to identify you or that we can link to you. We collect and process your personal information in order to provide you with an optimal experience possible when you interact with us. The following table describes the type of information we collect, the source of that information, our purposes for using the information, and the third parties with whom we may share the information.
Where we intend to use your personal data, we rely on the following legal grounds:
Performance of a contract:
We may need to collect and use your personal data to enter into a contract with you or to perform a contract that you have with us. For example,this could be any form of commercial contract to which we are both a party, or if you are going to work for us, an employment contract or if you are a Host and you make Spaces available on the Platform or where you are a Guest and you make a booking on the Platform, and where we respond to your requests and provide you with services in accordance with our LoftOfSpace Services Agreement (“PSA”) or other applicable terms of business agreed with you or with your employing organisation.
Legitimate interests: Where we consider use of your information as being (a) non-detrimental to you, (b) within your reasonable expectations, and (C)necessary for our own, or a third party's legitimate purpose, we may use your personal data, which may include:
Compliance with a legal obligation: We may be required to process your information due to legal requirements, including employment laws, tax laws and other regulatory provisions applicable to LoftOfSpace.
Consent:You may be asked to provide your consent in connection with certain services that we offer, for example in respect of any processing of your personal data for our marketing purposes where you or your employing organisation is not a client of LoftOfSpace, or in respect of certain special categories of personal data such as your health or racial background for which we are legally obliged to gain your consent due to the sensitive nature of such information and the circumstances in which it is gathered or transferred. Where we are reliant upon your consent, you may withdraw this at any time by contacting us, however please note that we will no longer be able to provide you with the products or services that rely on having your consent.
Depending upon the circumstances in which we gather your personal data, we may use your information to provide you with services and information, or for any of the following purposes:
Our commercial purposes are to advance our commercial interests, including for advertising and marketing. To learn more about how your personal information is processed for marketing and advertising, please see Your Marketing and Ad Choices below.
We may not be able to do some or all of these things without your personal data.
If at any time we intend to change the purpose for which we hold your personal data, for example to offer you with a complimentary service that we may provide in the future, we will give you prior information of that new purpose, so you are aware of this.
In order to provide you our service and to fulfil our business and commercial purposes, we may disclose your personal information to the different entities within LoftOfSpace's group for our internal administrative purposes such as billing, promoting our events and services, and providing you or your organization with services, provided in all instances that such processing is consistent with legal basis for usage of personal data above and applicable law. Information disclosed to facilitate bookings and other interactions between customers, and to enable your use of the LoftOfSpace platform may include demographic information; financial information; government identifiers; protected classification characteristics; transaction history; internet, application, and network activity; location data; sensory (audio data); professional or employment-related information; and inferences about you.
We retain the information we collect for no longer than is reasonably necessary to fulfil the purposes that such data was originally collected in accordance with our internal data retention polices or to comply with our legal and regulatory obligations.
A maintained copy of our retention policy is available upon request. Should you wish to review our retention policy then please contact us.
We are committed to protecting the security of any personal information you provide. We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.
All financial information you provide, such as credit card data, will generally be transferred over a Secured Socket Layer (SSL) connection (provided that it is supported or enabled on your browser). In spite of these protections, any information submitted over the Internet could be intercepted or otherwise corrupted during transmission, and we cannot guarantee the complete security of any data submitted over the Internet. Sensitive personal information is stored on servers or locations protected by procedures and technology designed to block reasonably foreseeable intrusions by unauthorized third parties. The servers are under our control at all times but may be hosted, managed or otherwise maintained by third party service providers with whom we contract. These third-party service providers have no right to use or access this data other than in performing their services for us.
All employees, officers or contractors of LoftOfSpace and third-party providers with access to confidential information are subject to access controls and confidentiality obligations, and we require our third-party data storage providers to comply with appropriate information security industry standards.
Whilst we continually strive to ensure that our systems and controls are updated to reflect technological changes, the transmission of information via the internet is not completely secure, and as such we cannot guarantee the security of your data transmitted to our online services which is at your own risk.
If you communicate with us using non-secure web platforms, you assume the risks that such communications between us are intercepted, not received, delayed, corrupted or are received by persons other than the intended recipient.
Once we have received your information, we will take reasonable steps to use procedures and security features to try to prevent unauthorised access, modification or disclosure.
You may access and change certain information that you submitted during registration (if you have registered at the Site) at any time by providing your username and password. Please keep your password in a safe place and do not provide this information to anyone. We strongly encourage you to check the accuracy of your data regularly as we will use your e-mail, phone number, and home address to communicate with you regarding products or services that you have requested. We will not be liable for any problems or difficulties that arise as a result of your failure to keep your information up to date.
LoftOfSpace, Inc. is located in the United States and has operational subsidiaries that are located in different jurisdictions in the world, details of which can be accessed here. Information we collect from you will be processed in the United States and other jurisdictions, and the data protection laws in the United States and those other jurisdictions may differ from the data protection laws where you reside.
Where we transfer your personal information outside of the jurisdiction where you reside, we will take all steps required by law to ensure that your privacy rights continue to be protected (for example, for data transfers outside of the UK / EEA we will enter into the appropriate data transfer agreement containing the Standard Contractual Clauses (as amended from time to time).
Under the EU and UK GDPR, we have a duty of care to ensure that your personal data is accurate and up to date. Therefore, please contact us to update or correct your information if this changes or if you believe that any information that we have collected about you is inaccurate at help@LoftOfSpace.com
Where you have consented to our processing of certain personal data, you can at any time withdraw such consent and/or tell us not to contact you with updates and information regarding our products and services (or part of them) either at the point such information is collected (by leaving the relevant box unticked) or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. Please note that where you withdraw your consent, we will no longer be able to provide you with the products or services that rely on having your consent. You can also exercise this right at any time by contacting us using the contact details at the end of this Privacy Notice. You can request:
You also have the right to object to, or request the restriction of, our use of your personal data.
If you would like to exercise any of the rights set out in this section, please contact us. We may refuse to provide access where we have legitimate reasons for doing so under applicable data privacy laws, and in exceptional circumstances may charge a fee for access if the relevant legislation allows us to do so, in which case we will provide reasons for our decision.
If you make a privacy complaint, we will respond to let you know how your complaint will be handled. We may ask you for further details, consult with other parties and keep records regarding your complaint.
Subject to limited exceptions under applicable law, you have the right to access, update and correct inaccuracies in your personal information in our custody and control. You may request access, updating and corrections of inaccuracies in your personal information in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to his or her personal information records.
If you reside in California, you have specific rights regarding your personal information. Please see our California Consumer Privacy Notice.
We are committed to complying with the Children's Online Privacy Protection Act (COPPA). Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we receive personal information that we discover was provided by a child under the age of 18, we will promptly destroy such information. Parents are encouraged to supervise their children's online activities and consider the use of other means to provide a child-friendly online environment. Additional information is available on the Direct Marketing Association's home page at http://www.the-dma.org. If you would like to learn more about COPPA, visit the Federal Trade Commission home page at http://www.ftc.gov.
By submitting your personal information through our website, you agree to the collection and use of your personal information on the basis described above. If you do not agree, please do not provide any personal information via our website.
As technologies and information governance practices develop, and data privacy laws (and surrounding guidance) evolve, we may need to revise this Privacy Notice. You should therefore review this page regularly to ensure that you are aware of any changes to its terms.
If we decide to update our Privacy Notice, we will indicate this next to the Privacy Notice link on the front page of our Site. If there are material changes to the Privacy Notice, we will prominently post and/or communicate such changes prior to implementing them. Information collected under previous versions of our Privacy Notice will then become subject to the terms of our new Privacy Notice.
If you would like to update your information, modify your communication preferences, or if you do not want to receive marketing communications from us in the future, you can contact us by e-mail at firstname.lastname@example.org. Please note, we do not accept consumer rights requests via email.
If you have any questions or comments regarding our privacy practices, or about the manner in which we or our service providers treat your personal information, please contact Rony Chammas (Chief Product Officer) at email@example.com.
Effective Date: January 1, 2020
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with certain additional privacy rights related to the personal information we collect about you. Generally, the CCPA provides you with rights to know about the personal information we collect about you and rights to have personal information we collected from you deleted in certain circumstances. Please see below to learn more about your rights under the CCPA and to learn more about our practices. Not all of your personal information is subject to the CCPA. The CCPA does not apply to personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRA). Your personal information may be subject to these other privacy laws and your personal information that we maintain may be exempt from the CCPA.